Why we built Managing Editor: TYPO3’s missing user management layer

|Florian Keitgen
Two hands manipulate strings attached to circular icons representing people, set against a background of key patterns.

Last year, I closed 38 tickets from a single client. Not complex development work or intricate integrations—just user management requests. Can you create a new user for our intern? Can you change access rights for our content manager? Someone left last month. Can you disable their account? Every single request had to flow through either their IT department or agency (us).

Each ticket represented the same frustrating bottleneck: TYPO3’s all-or-nothing approach to user permissions. You’re either an administrator with system-wide control or an editor with limited access. There’s nothing in between.

The obvious inefficiency for our client highlighted a deeper gap in TYPO3’s architecture that affects teams everywhere.

A missing feature that should be core

User management sits at the top of the list of features TYPO3 really ought to have. As b13’s new Head of Product Development, I’ve been giving some thought to fundamental gaps we might bridge. Other content management systems solved this years ago with role-based hierarchies that let senior editors manage their teams independently.

But Open Source is not about getting everything you want. Core teams have to balance priorities, weigh community opinions, and much of the work happens in people’s free time. As a result, important features can easily be delayed—or disappear altogether.

So we made a decision. If TYPO3 core isn’t going to build the tools teams need, we will. Managing Editor became our first product following this philosophy, addressing real workflow problems while hopefully showing the community what’s possible.

Real teams, real scenarios

Let me walk you through how Managing Editor changes four scenarios that play out constantly in TYPO3 teams.

The new intern

It’s Monday morning. Your content team just hired an intern for the summer, who needs access to create landing pages without touching the news section or main navigation. Start a ticket, email IT, explain the requirements, wait for implementation. Best case? You lose a day. Worst case? The intern sits idle for a week or more while approvals move through bureaucratic channels.

With Managing Editor, your intern starts working immediately. Your chief editor opens TYPO3, clicks “New Editor,” assigns the appropriate user group, sets file access permissions, and sends login credentials. Total time: five minutes.

The departing employee

Someone gives notice. They’ll finish their projects through month-end, but security protocols require access termination on their last day. Previously, this meant remembering to submit a ticket, hoping IT processes it promptly so the request doesn’t get lost in rotation. 

Managing Editor lets you set automatic deactivation dates. Schedule the account to disable itself when employment ends. No manual follow-up required, no security gaps, no forgotten accounts lingering in the system.

The permission evolution

Your part-time editor started out handling only product pages, but they’ve proven capable of managing news content. You want to expand their responsibilities without creating security risks. The traditional approach involves explaining current permissions, detailing desired changes, and waiting for implementation.

With Managing Editor, you modify their user group assignments directly. Add the news user group, verify their new access, and they’re ready to get back to work..

The oversight problem

How many editors does your team actually have? Who has access to what? When did Sarah leave, and does she still have system access? Without centralized visibility, these questions require admin intervention or guesswork.

Managing Editor provides a complete dashboard of your team’s user accounts. See active editors, review permissions, identify time-limited accounts, and spot security gaps. The visibility alone prevents most access-related problems before they occur.

Built-in guardrails keep everyone safe

The biggest concern we heard from IT departments: “We don’t want to give managing editors access to everything.” They’re absolutely right.

Managing Editor operates within carefully defined boundaries. System administrators determine which user groups become “manageable”—perhaps the News Editor group and Landing Page Editor group, but never the Administrator group. Managing editors can only manage users within these approved groups.

File access works the same way. Administrators define which directories managing editors can assign to new users. The marketing folder might be available, but the system configuration directory can remain off-limits.

Most importantly, managing editors cannot delete user accounts. They can deactivate them, preventing login access while preserving account data, but permanent deletion requires administrator privileges. This prevents accidental data loss while still enabling day-to-day user management.

The user switching feature provides an additional safety check. Before giving someone new permissions, you can switch to their account view and see exactly what they’ll be able to access. Too much? Adjust the user groups. Too little? Add the necessary permissions and verify the setup before it goes live.

A better way forward

Managing Editor addresses the core tension in user management: Teams need flexibility, but systems need security. It provides both by creating a controlled middle layer that empowers editorial teams without compromising administrative oversight.

That client who generated 38 user management tickets last year? Their content managers now independently handle routine user changes. Our agency time gets spent on valuable development work instead of administrative tasks. Their teams work faster, and their IT department focuses on strategic infrastructure instead of password resets.

This is what TYPO3 should offer natively. Until it does, Managing Editor bridges that gap.

If your team struggles with user management bottlenecks,or if you’re tired of turning simple access changes into complex approval processes, Managing Editor might be the solution you've been waiting for.

More Info

Managing Editor is available for TYPO3 v12 and v13 for €999 (excluding VAT).