Laura Heine

UX Design (Design & Concept)

Tools Laura can’t live without:

Adobe XD

Laura, our UX designer, is one of those authentic people who personifies the best qualities of her work: genuine, to the point, and effective. Working with our clients, she never stops asking questions. She gets to the bottom of their needs and expresses them in concepts that become simple, essential interfaces that get the job done right and no more. We love her calm and the joy she brings to our office every day.

Expertise

  • Project conceptualization and documentation
  • People, healthy client (and colleague!) relationships
  • Asking why, listening, understanding, values-driven work
  • Adobe XD, Design, UX, UI
  • Delivering value and values-driven work

Laura and TYPO3

I love meeting clients, getting to know their challenges, and collaborating to create solutions. We listen closely so that we can really understand them. It is so satisfying, helping them represent their brand online and reach their users.

Laura on working at b13

My favorite thing about b13 would have to be the people, the atmosphere. When we say “the b13 family,” we really mean it.

Laura’s Dos and Don’ts

  • Overcomplicate things in UX or life … and never say never.

Latest articles by Laura Heine

Explainer - What's the difference between UI and UX?

| Laura Heine

It’s fair to say that there’s a lot of jargon in every industry, but the web seems to have plenty. The misunderstanding about the user interface (UI) versus the user experience (UX) highlights the confusion we often come across in our work. Sometimes customers ask us to build user interfaces, but they haven’t considered the impact on user experience. This quick article explains these terms and why this difference matters.

Our top 10 things we love about Miro

| Laura Heine

Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.

Our top 10 things we love about Miro

| Laura Heine

Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.

Our top 10 things we love about Miro

| Laura Heine

Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.

What is UX Strategy? With Frameworks, Books and Examples.

| Laura Heine

User experience design strives to create an outstanding experience for the users of your website or web app. But there is more to it. Your company has one or more products, a business plan, employees working in several departments, and various other stakeholders, too.

What is UX Strategy? With Frameworks, Books and Examples.

| Laura Heine

User experience design strives to create an outstanding experience for the users of your website or web app. But there is more to it. Your company has one or more products, a business plan, employees working in several departments, and various other stakeholders, too.

On-site search is more than a small box in the corner

| Laura Heine

Users want to find information fast. If the page navigation is insufficient, they quickly resort to the search functionality. Nowadays, users expect that an on-site search is easy to use, provides flexible options, and delivers specific and useful results. But bringing your on-site search to the next level is not straightforward, because there are many factors that contribute to the overall solution, such as your search engine, content, metadata and your information architecture.

On-site search is more than a small box in the corner

| Laura Heine

Users want to find information fast. If the page navigation is insufficient, they quickly resort to the search functionality. Nowadays, users expect that an on-site search is easy to use, provides flexible options, and delivers specific and useful results. But bringing your on-site search to the next level is not straightforward, because there are many factors that contribute to the overall solution, such as your search engine, content, metadata and your information architecture.

Explainer - What's the difference between UI and UX?

| Laura Heine

It’s fair to say that there’s a lot of jargon in every industry, but the web seems to have plenty. The misunderstanding about the user interface (UI) versus the user experience (UX) highlights the confusion we often come across in our work. Sometimes customers ask us to build user interfaces, but they haven’t considered the impact on user experience. This quick article explains these terms and why this difference matters.

UX Troubleshooting - Site Navigation

| Laura Heine

Site navigation is one of the most important elements of any website, and can greatly impact user experience. Poor navigation can result in shorter site visits and higher bounce rate. The good news: unlike some other UX elements, navigation can be improved relatively quickly. You can address a lot of preliminary issues by following well-accepted usability heuristics. Then go deeper with a thorough analysis of your business goals and user needs to create a site nav that is truly intuitive.

UX Troubleshooting - Site Navigation

| Laura Heine

Site navigation is one of the most important elements of any website, and can greatly impact user experience. Poor navigation can result in shorter site visits and higher bounce rate. The good news: unlike some other UX elements, navigation can be improved relatively quickly. You can address a lot of preliminary issues by following well-accepted usability heuristics. Then go deeper with a thorough analysis of your business goals and user needs to create a site nav that is truly intuitive.

information architecture in ux

Information Architecture in UX – Best Practices

| Laura Heine

What is Information Architecture and why does it matter? Information Architecture (IA) is about organizing and structuring the content of websites. It is like a blueprint for the final product, and just as a blueprint of a building is an essential tool for an architect, the IA is an essential part of building a website. Good IA is the foundation for good User Experience (UX). It enables users to effortlessly find the information they need. The best visual design won’t help you if your users can’t navigate through your site. Therefore it’s important to take some time and lay out a plan before starting the design.

expert based audience design

Expert-Based User Research

| Laura Heine

The best way to get to know your target audience is to talk to them—really talk to the real users of your product. When time and money are scarce, how can we make sure we still include the user’s perspective in our design process?

expert based audience design

Expert-Based User Research

| Laura Heine

The best way to get to know your target audience is to talk to them—really talk to the real users of your product. When time and money are scarce, how can we make sure we still include the user’s perspective in our design process?

UI Design Basics: Typography

| Laura Heine

A great website experience starts with typography. Information blocks, heading hierarchy, size, weight and color. We consider typeface form and function to get the best results for our clients.

UI Design Basics: Colors

| Laura Heine

A good color palette works respects corporate branding, works on screen, and helps all users navigate your site with ease.

UI Design Basics: Colors

| Laura Heine

A good color palette works respects corporate branding, works on screen, and helps all users navigate your site with ease.

UI Design Basics: Typography

| Laura Heine

A great website experience starts with typography. Information blocks, heading hierarchy, size, weight and color. We consider typeface form and function to get the best results for our clients.