Laura, our UX designer, is one of those authentic people who personifies the best qualities of her work: genuine, to the point, and effective. Working with our clients, she never stops asking questions. She gets to the bottom of their needs and expresses them in concepts that become simple, essential interfaces that get the job done right and no more. We love her calm and the joy she brings to our office every day.
Asking why, listening, understanding, values-driven work
Adobe XD, Design, UX, UI
Delivering value and values-driven work
Laura and TYPO3
I love meeting clients, getting to know their challenges, and collaborating to create solutions. We listen closely so that we can really understand them. It is so satisfying, helping them represent their brand online and reach their users.
Laura on working at b13
My favorite thing about b13 would have to be the people, the atmosphere. When we say “the b13 family,” we really mean it.
Laura’s Dos and Don’ts
Listen, ask why, listen some more.
Overcomplicate things in UX or life … and never say never.
It’s fair to say that there’s a lot of jargon in every industry, but the web seems to have plenty. The misunderstanding about the user interface (UI) versus the user experience (UX) highlights the confusion we often come across in our work. Sometimes customers ask us to build user interfaces, but they haven’t considered the impact on user experience. This quick article explains these terms and why this difference matters.
Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.
Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.
Uncover the versatility of Miro in our comprehensive guide! From real-time collaboration to easy client engagement, explore the top 10 reasons why Miro is our go-to tool for UX design.
User experience design strives to create an outstanding experience for the users of your website or web app. But there is more to it. Your company has one or more products, a business plan, employees working in several departments, and various other stakeholders, too.
User experience design strives to create an outstanding experience for the users of your website or web app. But there is more to it. Your company has one or more products, a business plan, employees working in several departments, and various other stakeholders, too.
The user journey is a substantial part of the user experience (UX). If users are unable to complete a task in your app or on your website, their user experience plummets — so does their opinion of your brand. When you notice high bounce rates or low conversion rates, it’s time to act.
The user journey is a substantial part of the user experience (UX). If users are unable to complete a task in your app or on your website, their user experience plummets — so does their opinion of your brand. When you notice high bounce rates or low conversion rates, it’s time to act.
Users want to find information fast. If the page navigation is insufficient, they quickly resort to the search functionality. Nowadays, users expect that an on-site search is easy to use, provides flexible options, and delivers specific and useful results. But bringing your on-site search to the next level is not straightforward, because there are many factors that contribute to the overall solution, such as your search engine, content, metadata and your information architecture.
Users want to find information fast. If the page navigation is insufficient, they quickly resort to the search functionality. Nowadays, users expect that an on-site search is easy to use, provides flexible options, and delivers specific and useful results. But bringing your on-site search to the next level is not straightforward, because there are many factors that contribute to the overall solution, such as your search engine, content, metadata and your information architecture.
It’s fair to say that there’s a lot of jargon in every industry, but the web seems to have plenty. The misunderstanding about the user interface (UI) versus the user experience (UX) highlights the confusion we often come across in our work. Sometimes customers ask us to build user interfaces, but they haven’t considered the impact on user experience. This quick article explains these terms and why this difference matters.
Site navigation is one of the most important elements of any website, and can greatly impact user experience. Poor navigation can result in shorter site visits and higher bounce rate. The good news: unlike some other UX elements, navigation can be improved relatively quickly. You can address a lot of preliminary issues by following well-accepted usability heuristics. Then go deeper with a thorough analysis of your business goals and user needs to create a site nav that is truly intuitive.
Site navigation is one of the most important elements of any website, and can greatly impact user experience. Poor navigation can result in shorter site visits and higher bounce rate. The good news: unlike some other UX elements, navigation can be improved relatively quickly. You can address a lot of preliminary issues by following well-accepted usability heuristics. Then go deeper with a thorough analysis of your business goals and user needs to create a site nav that is truly intuitive.
The customer or user experience (UX) of a product is gaining more and more importance in fulfilling business objectives because it's the experience that will set your product apart from the competition.
The customer or user experience (UX) of a product is gaining more and more importance in fulfilling business objectives because it's the experience that will set your product apart from the competition.
What is Information Architecture and why does it matter?
Information Architecture (IA) is about organizing and structuring the content of websites. It is like a blueprint for the final product, and just as a blueprint of a building is an essential tool for an architect, the IA is an essential part of building a website. Good IA is the foundation for good User Experience (UX). It enables users to effortlessly find the information they need. The best visual design won’t help you if your users can’t navigate through your site. Therefore it’s important to take some time and lay out a plan before starting the design.
The best way to get to know your target audience is to talk to them—really talk to the real users of your product. When time and money are scarce, how can we make sure we still include the user’s perspective in our design process?
The best way to get to know your target audience is to talk to them—really talk to the real users of your product. When time and money are scarce, how can we make sure we still include the user’s perspective in our design process?
A great website experience starts with typography. Information blocks, heading hierarchy, size, weight and color. We consider typeface form and function to get the best results for our clients.
A great website experience starts with typography. Information blocks, heading hierarchy, size, weight and color. We consider typeface form and function to get the best results for our clients.