WhatsApp Integration for TYPO3

From chat buttons to content updates—WhatsApp and TYPO3 speak the same language.

WhatsApp is one of the most widely used messaging platforms worldwide. With over 2 billion active users, it's a powerful tool for connecting with customers, users, and internal teams. When integrated into TYPO3, it enables instant, targeted, and scalable communication.

Green speech bubble logo featuring a white telephone icon, representing the WhatsApp messaging application.

Our Expertise

At b13, we implement WhatsApp into TYPO3 in ways that go far beyond copy-paste scripts. We develop structured, secure, and customized solutions—from basic buttons to full-scale notification systems.

Chat and Direct Interaction

Add a WhatsApp chat button anywhere on your TYPO3 site. Visitors can message your support or sales teams directly, using a branded and GDPR-compliant widget.

  • B2C or B2B support
  • Sales inquiries
  • Lead generation campaigns

Channel Subscription & One-to-Many Messaging

Let users subscribe to your WhatsApp channel directly through TYPO3. Great for publishers, event managers, or marketers:

  • Opt-in forms with user consent
  • Inform users about news, deals, or events
  • Connect TYPO3 to WhatsApp Channels (broadcast feature)

Content-Based User Notifications

Notify users about updates via WhatsApp, directly from TYPO3:

  • “Let me know when this product is back in stock”
  • “Alert me when a new blog post is published”
  • “Notify me when the event schedule changes”

Use TYPO3’s Signals/Slots, content lifecycle hooks, and campaign tags to trigger personalized WhatsApp messages to opted-in users.

System Alerts & Editorial Workflows

Enable internal alerts to editors and admins:

  • Notify when content is approved or rejected
  • Trigger WhatsApp alerts on deployment failures or broken links
  • Track moderation status in real-time

Architecture & Technology

We integrate WhatsApp using:

  • WhatsApp Business API (on-premise or cloud)
  • Meta Cloud API
  • Platforms like Twilio or 360dialog
  • TYPO3 extensions built to match your stack

Every setup is GDPR-compliant, with opt-in/out management and full technical documentation.

Why b13?

  • Tailored TYPO3 integrations—not plugins
  • Clean extension architecture for long-term reliability
  • Editor-friendly workflows with preview and localization
  • Secure and legally compliant implementation

Ready to integrate WhatsApp into TYPO3?

Whether it's for customer service, editorial alerts, or user-triggered notifications—we’ll help you do it right.

Let’s talk.